When you run a gymnastics, swim, cheer or dance business, there’s so much you have to do — but so much else you want to do. iClassPro is right there with you. Started by a world-class athlete and successful gym owner, we know what it takes to meet business goals while delivering on your promise to kids and their families. Easier scheduling. Faster payment. Effortless communication. Data-driven business decisions. More tools to understand what’s working and where to go from there. Because when you run your business like a pro, you can do more of what moves you.

iClassPro is a robust, feature-rich solution for classes, students, coaches, payments and more, backed by world-class support that keeps our customers — and theirs — engaged and focused on what they love. Our simple, easy-to-use software streamlines and simplifies many of the most time- and money-consuming tasks, including: Class and Appointment Scheduling, Payments, Retail Sales, Customer Communications, Attendance & Make-ups, Skill tracking, Smart reporting & Analytics, Workflow Simplification, and much more!

Because we value our customer's brands, we offer custom-branded options to provide users an experience with the activity center's logo, colors and more — growing affinity for their brand with every successful transaction and communication.

iClassPro - Class Management Software

Description

Join the Team Behind the World’s Leading Class Management Software!

About The Role

This position requires current Australian residency. 

iClassPro is seeking a customer-focused Sales and Business Development Specialist to build and maintain strong relationships with our clients. In this role, you will serve as a trusted advisor, helping customers maximize the value of our class management software while driving sales, retention, and satisfaction.

What You Will Do

Proactively sell iClassPro to swim schools, gyms, dance studios, cheer programs, camps, and other youth activity businesses across AustraliaOwn the full customer journey for new accounts, from first conversation through onboarding and into long-term successLead onboarding for the accounts you close, ensuring customers are fully set up, trained, and confident using the platformBuild trusted relationships with owners and operators, understanding their goals and helping them use iClassPro to achieve themIdentify upsell and cross-sell opportunities when appropriate and in the customer’s best interestPartner closely with Sales, Onboarding, Support, and Product teams to deliver a seamless customer experienceAct as the voice of the customer internally by sharing feedback, trends, and ideas for improvement

What You Bring

Experience in youth activity industry strongly preferred Experience in sales, account management, customer success, and/or onboarding in a SaaS or service-based environmentStrong relationship-building skills and a genuine interest in helping customers succeedExcellent communication skills, both written and verbalHigh level of organization, follow-through, and ownership over your workComfort managing multiple accounts and priorities at onceA consultative mindset. You focus on solving problems, not just closing dealsA team-first attitude and willingness to jump in and help where needed

What We Bring

We believe in taking care of our people.

Highly competitive compensation packageRobust PTO - 27 total paid days off in the first year! Comprehensive health benefits including employee fully paid medical premiums. Generous 401(k) contribution - Better than a match! We contribute even if you are not able.Fun company events that connect our team.Career growth opportunities in a thriving, purpose-driven company.

Who We Are

At iClassPro, we’re more than just a software company — we’re on a mission to help gym, swim, dance, and cheer businesses spend less time managing and more time doing what they love: coaching, teaching, and building strong communities.

Our class management platform powers thousands of youth activity centers worldwide, helping them run more efficiently, grow their revenue, and achieve long-term success. We’re proud to have earned a spot on the Inc. 5000 list of fastest-growing private companies for three years running: 2023, 2024, and 2025!

We want to set you up for success from Day One. That’s why we use the Culture Index Survey - a quick tool that helps align your natural strengths with our roles and teams. All applicants will need to take the Culture Index Survey during the application process. Want to be proactive? Visit Culture Index once you have submitted the application.