Sales & Reservations Specialist
Skills
BespokeBusinessCelticCustomer Relationship ManagementEasily AdaptableGemsManagement
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Proven sales ability and motivation to exceed targets
- Strong communication and interpersonal skills to build trust and influence clients
- Genuine passion for travel and memorable experiences
- Excellent time management and ability to manage multiple enquiries
- Positive resilient mindset during challenging periods
- Flexible collaborative can-do approach in a small team
- Strong problem-solving skills and initiative
- Comfortable using CRM systems and Google Workspace
- Background in travel tour operations sales or customer service
- Willingness to travel for destination knowledge and base visits
- Full clean driving licence
Nice to have
- Supportive competitiveness
- Travel passion
- Customer focus
- Initiative
- Flexibility
- Resilience
- Organisation
- Collaboration
Day to day
- Manage incoming sales enquiries via phone video calls and email
- Build strong client relationships to understand ideal travel experiences and preferences
- Design price and refine tailor-made itineraries and support clients from enquiry through return
- Provide expert guidance on unique destinations experiences and seamless reservations while maintaining strong partner relationships
- Use CRM systems and reservation databases to manage pipeline customer data and records
Hiring process
- Send CV and short cover note explaining why you are a great fit for the role to careers@celticroutes.com