RRemoteville
Express Flooring logoExpress Flooring

Sales Call Center Scheduling Specialist

Skills
CoachingComputer LiteracyContact CentersCustomer ExperienceCustomer Relationship ManagementCustomer SatisfactionFlooring
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 1–2 years of sales or call center experience with a proven track record of meeting goals
  • High-energy outgoing and ambitious personality
  • Experience handling objections with confidence
  • Solid computer skills and openness to coaching
  • Reliability professionalism and ability to thrive in a fast-paced environment
  • Strong listening skills attention to detail and patient service-oriented mindset
  • Must be available for office-hour shifts including one weekend shift
  • Must be located in Nevada or Texas

Nice to have

  • High-energy
  • Outgoing
  • Ambitious
  • Patient
  • Adaptable
  • Positive

Day to day

  • Speak with inbound and outbound leads to schedule qualified in-home appointments for Design Consultants
  • Build rapport with homeowners by asking insightful questions and guiding them toward the next step in the sales process
  • Use CRM systems to record interactions update customer details and manage call dispositions while meeting performance metrics

Hiring process

  • Ready to Apply