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Sales Call Center Scheduling Specialist

Skills
CoachingComputer LiteracyContact CentersCustomer ExperienceCustomer Relationship ManagementCustomer SatisfactionFlooring
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 1–2 years of sales or call center experience with a proven track record of meeting goals
  • High-energy outgoing and ambitious personality
  • Experience handling objections with confidence
  • Solid computer skills and openness to coaching
  • Reliability professionalism and ability to thrive in a fast-paced environment
  • Strong listening skills attention to detail and patient service-oriented mindset
  • Must be available for office-hour shifts including one weekend shift
  • Must be located in Nevada or Texas

Nice to have

  • High-energy
  • Outgoing
  • Ambitious
  • Patient
  • Adaptable
  • Positive

Day to day

  • Speak with inbound and outbound leads to schedule qualified in-home appointments for Design Consultants
  • Build rapport with homeowners by asking insightful questions and guiding them toward the next step in the sales process
  • Use CRM systems to record interactions update customer details and manage call dispositions while meeting performance metrics

Hiring process

  • Ready to Apply