RemotevilleRemote Sales Engineer, AWS Cloud Contact Center Solutions Job in UK Concentrix
Sales Engineer, AWS Cloud Contact Center Solutions Concentrix
£ -
Computer ScienceEnglishEnterprise Solution DesignPresentationsProduct DemonstrationRequest For ProposalSales EngineeringTechnical PresentationsTechnical Solution Design
Senior (5-8 years) - Expert (9+ years)
UK
169045+ employees
Enterprise
Role
Who you are
- 7 years of technology related sales or business development experience
- Selling complex transformational technology to Fortune 5000 companies
- A bachelor's degree in engineering, computer science or MIS, or equivalent experience
- AWS Certified Cloud Practitioner certification
- AWS Connect Communication Specialist Badge
- Knowledge of ACD, IVR, NLP, VoIP, DID, TFN, DNIS, call recording, quality, Email, Web Messaging and SMS
- Experience working with AWS, AI/ML and Generative AI, AWS Lambda, Amazon Lex
- Knowledge of Genesys Cloud CX and VoIP protocols
- Experience working with customers, senior-level personnel and team members
What the job involves
- Review RFP requirements while leading solution design
- Develop and deliver technical presentations
- Provide technical product expertise during sales opportunities
- Build and configure demo scenarios in AWS Connect and related AWS services
- Include ACD, IVR, outbound dialers, queuing, skilling, quality, Email, Web Messaging, and SMS
Company
Company mission
A global technology and services leader that powers the world’s best brands, today and into the future. We design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.Company benefits
- Private medical plans
- Great compensation package
- Retirement savings plans
- Paid learning days
- Flexible workplaces
Company values
- Human-centered
- Tech-powered
- Intelligence-fueled