Sales Operations Coordinator

Skills
Attention To DetailInstitutional SalesOrganization SkillsQuotationsSales OperationsSales ProcessesStationery
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Excellent organizational and time management skills
  • Meticulous attention to detail
  • Strong communication skills, both written and oral
  • Experience working in a fast-paced environment
  • Experience building and maintaining positive working relationships
  • Good problem solving skills informed by a customer-centric approach
  • An ability to work as part of a team, whilst taking ownership of queries and working proactively wherever possible
  • Good Microsoft Excel skills as well as experience using Microsoft Office
  • Experience using CRM system Salesforce
  • Knowledge of scholarly publishing and Open Access
  • Experience working in a scholarly publishing environment

Nice to have

  • organisational skills
  • time management skills
  • communication skills
  • experience in fast-paced environment
  • relationship building skills
  • problem solving
  • teamwork
  • Microsoft Excel skills
  • Salesforce experience
  • knowledge of scholarly publishing
  • open access knowledge
  • experience in scholarly publishing

Day to day

  • Manage internal and external requests with precision and care, supporting the sales operations team.
  • Support institutional sales process, compile sales data and quotations, liaise with teams, and maintain accurate records.
  • Assist with onboarding, prepare draft agreements, respond to queries, and build effective relationships with stakeholders.