RRemoteville
GuidePoint Security logoGuidePoint Security

Sales Operations Specialist

Skills
ArrangingBusiness IntelligenceBusiness Relationship ManagementEvent MarketingGEDOn SiteOrder Processing
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • High School Diploma or GED required
  • Associate Degree preferred
  • 3+ years customer service or sales support experience
  • IT industry background preferred
  • CRM software experience required
  • Salesforce.com preferred
  • Intermediate Microsoft Office and internet navigation skills
  • Technical sales support and outbound calling experience preferred
  • Strong prioritization multitasking and attention to detail
  • Solid math skills for margins discounts and percentages
  • Excellent written and verbal communication skills
  • Ability to work flexible schedule
  • Willingness to learn and use AI-enabled tools

Nice to have

  • Self-motivated
  • Positive attitude
  • Strong drive
  • Team-oriented
  • Good judgment
  • Open to feedback
  • Detail-oriented

Day to day

  • Support regional partners and account executives with quotes orders and opportunity management in Salesforce.com
  • Respond quickly to customer vendor and internal inquiries while balancing pricing needs and policy requirements
  • Coordinate regional marketing events by working with vendors sending invites and arranging venues
  • Track pipeline activity and forecast accuracy through analysis reporting and cross-functional collaboration

Hiring process

  • Greenhouse Software ATS
  • Zoom Scheduler for HR screen request scheduling
  • Check SPAM folder for updates