RRemoteville
GuidePoint Security logoGuidePoint Security

Sales Operations Specialist

Skills
ArrangingBusiness IntelligenceBusiness Relationship ManagementEvent MarketingGEDOrder ProcessingPulse
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • High School Diploma or GED required
  • Associate Degree preferred
  • 3+ years in customer service or sales support
  • CRM software experience required
  • Salesforce.com preferred
  • Intermediate Microsoft Office and Internet navigation skills
  • Technical sales or support experience preferred
  • Outbound calling experience preferred
  • Strong attention to detail and follow-through
  • Ability to multitask and prioritize in a fast-paced setting
  • Solid math skills for margins discounts and percentages
  • Strong written and verbal communication skills
  • Ability to work flexible schedules
  • Required to work well with a team
  • Willingness to learn and use AI-enabled tools

Nice to have

  • Self-motivated
  • Positive attitude
  • Strong drive for results
  • Comfort with ambiguity
  • Good judgment
  • Team-oriented

Day to day

  • Support Regional Partners and Account Executives by generating customer quotes and vendor requests.
  • Manage Salesforce.com opportunities and orders to maintain accurate forecasting and pipeline visibility.
  • Coordinate with customers vendors and internal teams in a fast-paced environment while assisting regional marketing events.