Sales Operations Support / Customer
Skills
ArrangingBase PayCustomer ExperienceCustomer SuccessHealthcareIdentifying New OpportunitiesProject Coordination
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Degree or equivalent with typically 4+ years of relevant experience
- 4+ years in sales operations customer success client program support project coordination implementation support customer care or related fields
- Healthcare distribution experience preferred
- Ability to travel occasionally
- Strong written and verbal communication skills
- Ability to work independently manage competing priorities and make sound decisions
- Proficiency with Microsoft Office especially Excel and PowerPoint
- Experience with Salesforce CRM SAP Tableau Smartsheet or similar tools preferred
- Strong interpersonal resource coordination and stakeholder management skills
Nice to have
- Proactive
- Detail-oriented
- Collaborative
- Customer-focused
- Adaptable
- Analytical
Day to day
- Coordinate customer-facing sales operations and onboarding activities to keep schedules deliverables and commitments on track
- Partner with Business Development Directors prospective customers and internal teams to align objectives and maintain a consistent customer experience
- Track Salesforce activity reporting dependencies and milestones while identifying risks recommending process improvements and supporting implementation readiness
Hiring process
- Submit application through McKesson careers site
- Interview with talent advisor
- Interview with hiring team
- Offer and onboarding