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Sales Operations Support

Skills
Account ManagementCarbon MarketsContract ManagementCustomer Relationship ManagementCustomer SuccessHiveHubspot
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Agricultural background with knowledge of crop production regenerative practices or soil health
  • Excellent interpersonal and communication skills with ability to build trust with growers
  • Experience in customer success account management or ag support
  • Strong attention to detail and ability to manage complex timelines and data
  • Functional knowledge of HubSpot CRM or similar tools
  • Proficiency with Microsoft Office
  • Ability to work independently and collaboratively in a remote environment
  • Understanding of carbon markets climate-smart ag practices or ecosystem service programs preferred
  • Familiarity with GIS or digital ag mapping tools preferred

Nice to have

  • Personable
  • Motivated
  • Detail-oriented
  • Independent
  • Collaborative

Day to day

  • Serve as the main link between Sales Operations and growers to create a smooth customer journey.
  • Support growers with clear communication about program benefits requirements and deliverables.
  • Manage field lists boundaries documentation and contracts while keeping records accurate and organized in CRM systems.