Remote Sales Support Engineer Job in Greater Houston E78

Who you are

• Responsible for the Solution Practice sales quota in their territory pod
• Take ownership of the sales pipeline for Solution Practice opportunities by engaging where appropriate and following up with prospects to acquire new business
• Collaborate and engage with customers to ensure account retention and penetrate multiple lines of sales entry for Data Center Cloud Network Security Collaboration CX and Services business in existing accounts
• Develop and execute strategy for top prospects with the sales team to grow and acquire new business
• Ongoing training to understand company services offerings by attending company training and self-study
• Engage with multiple layers of contacts within an organization including CIO IT Directors CTO and Application Managers
• Collaborate with sales teams to drive the sales process of the solution including identifying qualifying forecasting decision making and closing opportunities
• Build the region/territory based on strategic account planning done in collaboration with the account executive and extended team
• Ensure company's recommended solutions are comprehensive meet customer expectations and need
• Build strong relationships and trust with technical decision makers and executive stakeholders to manage customer relationships
• Deliver world class customer experience according to company standards
• Educate sales teams on technical selling product training services and technology trends
• Educate customers with product training and positioning technical solution sales cycle management
• Engage in regular meetings with manager and team to ensure value prop resource usage opportunity development and visibility to business
• Perform lead role in representing E78 to the client providing a single point of contact for company's solutions

Desirables

• Account Planning
• Channel Sales
• Contact Center As A Service
• Contact Centers
• Request For Proposal
• Sales Cycle Management
• Technology Trends
• Visio

What the job involves

• Support our channel sales team activities focused on mobility expense management
• Assist in sales of Cost Management Solutions in Telecom Technology Expense Management Wireless Expense Management Cloud Expense Management Audit Optimization and Strategic Sourcing
• Work as a technology generalist with larger customers and engage in face-to-face meetings
• Uncover and develop opportunities by building strong relationships with customers
• Consult on data center edge core cloud security collaboration CX and services to understand how technology enables business