RRemoteville

How Remoteville checks and expires listings

E78 logoE78

Sales Support Engineer

Skills
Account PlanningChannel SalesContact Center As A ServiceContact CentersRequest For ProposalSales Cycle ManagementTechnology Trends
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Responsible for the Solution Practice sales quota in their territory pod
  • Take ownership of the sales pipeline for Solution Practice opportunities by engaging where appropriate and following up with prospects to acquire new business
  • Collaborate and engage with customers to ensure account retention and penetrate multiple lines of sales entry for Data Center Cloud Network Security Collaboration CX and Services business in existing accounts
  • Develop and execute strategy for top prospects with the sales team to grow and acquire new business
  • Ongoing training to understand company services offerings by attending company training and self-study
  • Engage with multiple layers of contacts within an organization including CIO IT Directors CTO and Application Managers
  • Collaborate with sales teams to drive the sales process of the solution including identifying qualifying forecasting decision making and closing opportunities
  • Build the region/territory based on strategic account planning done in collaboration with the account executive and extended team
  • Ensure company's recommended solutions are comprehensive meet customer expectations and need
  • Build strong relationships and trust with technical decision makers and executive stakeholders to manage customer relationships
  • Deliver world class customer experience according to company standards
  • Educate sales teams on technical selling product training services and technology trends
  • Educate customers with product training and positioning technical solution sales cycle management
  • Engage in regular meetings with manager and team to ensure value prop resource usage opportunity development and visibility to business
  • Perform lead role in representing E78 to the client providing a single point of contact for company's solutions

Nice to have

  • Account Planning
  • Channel Sales
  • Contact Center As A Service
  • Contact Centers
  • Request For Proposal
  • Sales Cycle Management
  • Technology Trends
  • Visio

Day to day

  • Support our channel sales team activities focused on mobility expense management
  • Assist in sales of Cost Management Solutions in Telecom Technology Expense Management Wireless Expense Management Cloud Expense Management Audit Optimization and Strategic Sourcing
  • Work as a technology generalist with larger customers and engage in face-to-face meetings
  • Uncover and develop opportunities by building strong relationships with customers
  • Consult on data center edge core cloud security collaboration CX and services to understand how technology enables business