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Sales Support Executive
Skills
Account ManagementAutomotive FinanceAutomotive SalesCustomer ExperienceCustomer SatisfactionCustomer SupportInbound Marketing
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Strong outbound telephony skills
- Knowledge of underwriting systems, criteria, and credit policy
- Understanding of car finance products and processes
- Effective relationship-building with external partners
Day to day
- Engaging with V12 Vehicle Finance Dealers to increase finance application conversions and provide solutions.
- Supporting both the underwriting and Account Management teams, following up on deals, and offering transactional level assistance.
- Building relationships with dealerships to reduce touch points and improve customer outcomes through professional interactions.