RemotevilleRemote Sales Support Executive Job in Kidderminster, UK Secure Trust Bank
Sales Support Executive Secure Trust Bank
£ -
Account ManagementAutomotive FinanceAutomotive SalesCustomer ExperienceCustomer SatisfactionCustomer SupportInbound MarketingLendingTelephonyUnderwriting
Mid-level (3-4 years) -
KidderminsterUK
Here to help you fulfill your ambitions
505+ employees
B2CB2BFintechBanking
Role
Who you are
- Strong outbound telephony skills
- Knowledge of underwriting systems, criteria, and credit policy
- Understanding of car finance products and processes
- Effective relationship-building with external partners
What the job involves
- Engaging with V12 Vehicle Finance Dealers to increase finance application conversions and provide solutions.
- Supporting both the underwriting and Account Management teams, following up on deals, and offering transactional level assistance.
- Building relationships with dealerships to reduce touch points and improve customer outcomes through professional interactions.
Company
Company mission
Secure Trust Bank, an established UK retail bank with a 70-year track record, provides business and consumer finance through its Real Estate, Commercial, Vehicle, and Retail Finance divisions. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority, Secure Trust Bank is committed to delivering positive customer outcomes and innovative financial solutions.Company benefits
- Annual bonus scheme
- Group life assurance
- Matched pension contributions
- 25 days annual leave plus bank holidays and birthday off
- Flexible hybrid working
- Wellbeing hour
- Flexible benefits from Cycle2Work to private healthcare
- Free breakfast, fruit, and hot drinks
- Paid volunteering days
- Matched charity fundraising
- Free parking
Company values
- Customer Focus
- Integrity
- Excellence
- Innovation
- Diversity