Remote Salesforce BA/Admin Job in United States CompuGain

Who you are

What the job involves

• Build and maintain relationships with Product Owners gathering and understanding business requirements business processes functional requirements and cross-functional needs
• Serve as the primary liaison between Product Owners and the CoE team ensuring business processes and requirements are unambiguous testable measurable and articulated clearly
• Own the product backlog ensure work is prioritized correctly to deliver the best ROI to the business
• Lead and manage projects from discovery phase through User Acceptance Testing UAT and go-live
• Partner with key cross-functional owners and advocate for shared goals
• Lead user working sessions create use cases create context diagrams and perform process analysis
• Facilitate review/demo sessions with the CoE team and end-user representatives
• Assist in prioritization of bug fixes and enhancement requests supporting business operations
• Provide exceptional customer service adhering to company philosophies