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Segment Risk Manager

Skills
Client RelationsDue DiligenceMeeting CommitmentsMerchant AcquiringOn SiteOperational Risk ManagementOrganizational Ethics
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 5-7 years of merchant acquiring experience at a sponsor bank or managing sponsor bank relationships with clients
  • 7-10 years of operational risk management and payments experience
  • Understanding of Visa, Mastercard, American Express, and Discover rules and regulations
  • Experience with card brand bank sponsorship on-site audit processes
  • Ability to build and manage new policies, procedures, and teams
  • Experience working with sponsor banks in the merchant acquiring business
  • Expertise in merchant acquiring credit and risk management as well as creating and managing related policies
  • Knowledge of merchant boarding and risk systems
  • Ability to set and communicate expectations and roles regarding operational risk within Enterprise Payments
  • Superior organization, project management, and analytical skills
  • Attention to detail
  • Commitment to quality, ethics, integrity, and compliance
  • Strong interpersonal and communication skills
  • Ability to handle ambiguity and multitask in a fast-paced environment
  • Decision-making and problem-solving skills
  • Ability to build a team and meet deadlines with minimal supervision
  • Proficiency in MS Office Suite

Day to day

  • As part of the Platform Sponsorship Program, this role ensures the smooth running of risk oversight functions for sponsored entities including onboarding of new opportunities, due diligence, ongoing monitoring, and annual onsite reviews
  • You will be part of the Enterprise Payments 1st Line of Defense risk team, implementing and following governance, oversight, and risk management policies
  • You will report directly to the Senior Segment Risk Manager and join a team dedicated to creating a top-tier client experience, product offerings, and streamlined services.
  • As a leader with knowledge of sponsorship acquiring, issuing models, and related products, you will participate in strategy development and client interactions during the governance process.