Senior Account Executive
Skills
Account ManagementClient RelationsMarketingMarketing AgenciesMarketing ManagementProject ManagementWritten
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Has 4+ years of experience in account management in a marketing agency environment
- Experience and understanding of Financial Services
- Strong understanding of marketing principles and campaign management
- Proven ability to manage multiple projects and meet deadlines
- Is a self-starter, extremely organised, and enjoys getting results
- Is always challenging the status-quo and exploring new ways to deliver
- Has excellent written and verbal communication skills
- Works well as part of a wider team, always putting the team over the individual
- Is able to work remotely with occasional travel for company and industry events
- Ideally, you will also be someone who: Is familiar with HubSpot, Project Management tools and Google Workspace
- Has set and reported on KPIs and/or OKRs
- Is familiar with the most recent AI tooling and developments
Nice to have
- Familiar with HubSpot, Project Management tools, Google Workspace
- Set and report on KPIs/OKRs
- Up-to-date with recent AI tooling developments.
Day to day
- Manage the day-to-day relationship with our most critical clients
- Ensure the successful execution of the client’s strategy, by aligning on priorities and tracking deliverables to agreed deadlines
- Develop detailed, comprehensives briefs for the wider team of contributors on the account, based on the scope of delivery and services
- Structure the wider team of contributors and subject matter experts as required to meet client deliverables and execute on agreed strategy
- Provide regular status reports to keep clients informed on project progress and key milestones including updates on timelines, budget status, performance metrics, and next steps
- Update CRM and internal workflows with latest updates and activity for each account
- Work with the account owners to understand and align on strategic objectives and direction and identify key contacts, success criteria, etc
- Identify opportunities to upsell additional services into existing accounts
- Escalate any issues or concerns pertaining to a specific account or delivery
- Build relationships based on integrity, empathy, and predictability