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Senior Analyst

Skills
Customer ExperienceCustomer SatisfactionCustomer SupportExit SurveysOralProject DesignResearch Projects
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Ability to provide insights and analysis around both B2B and B2C customers
  • Focus on improving experience across all touchpoints
  • Initially focus on Hunter Douglas North America
  • Role is expected to grow across multiple business units

Nice to have

  • Driven
  • Intelligent
  • Creative
  • Entrepreneurial

Day to day

  • Providing insights and analysis around both B2B and B2C customers to improve experience across all touchpoints
  • Focus initially on the Hunter Douglas North America brand
  • Role will grow as the program scales across multiple business units