Remote Senior Azure Advanced Cloud Engineer Job in Colorado, United States Microsoft

Who you are

• Bachelor's Degree in Engineering, Computer Science, or related field AND 4+ years experience in software industry experience related to technology OR equivalent experience
• 4 years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving complex issues/situations and driving technical resolution across cross-functional organizations
• 4+ years of experience in an external customer/client-facing role
• 2+ years of experience working on cloud computing technologies

Desirables

• Experience with being on-call
• Experience in deploying, configuring, and operating enterprise Monitoring solutions
• Experience in one or more automation languages (PowerShell, Python, C#, Open Source)

What the job involves

• You are the primary support and engineering contact accountable for the customer’s Azure support experience driving resolution of complex critical problems and supporting key customer projects on Azure
• You will act as the voice of the customer within Azure to escalate problems and to drive prioritization of platform/support improvement needs for customers
• You will work with Customer Success Account Managers, Cloud Solution Architects, Support Escalation Engineers, and Azure engineering teams to turn Azure customers into fans with a world-class engineering-led support experience

Application process

• Microsoft will accept applications and processes offers for these roles on an ongoing basis