Remote Senior Azure Advanced Cloud Engineer Job in Hawaii, United States Microsoft

Who you are

• Bachelor's Degree in Engineering, Computer Science, or related field AND 4+ years experience in software industry experience related to technology OR equivalent experience
• 4 years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving complex issues/situations and driving technical resolution across cross-functional organizations
• 4+ years’ experience in an external customer / client facing role
• 2+ years of experience working on cloud computing technologies
• The ability to meet Microsoft, customer and/or government security screening requirements for this role
• This includes but is not limited to: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Desirables

• Experience with being on-call
• Cloud computing technologies
• Demonstrated hands-on experience in one or more: Core IaaS, Data Platform and Bigdata, Azure PaaS Services, Identity and Authentication
• Experience in Monitoring related technologies
• Experience in deploying, configuring, and operating enterprise Monitoring solutions
• Experience in one or more automation languages

What the job involves

• You are the primary support and engineering contact accountable for the customer’s Azure support experience driving resolution of complex critical problems and supporting key customer projects on Azure.
• You will act as the voice of the customer within Azure to escalate problems and drive prioritization of platform and support improvement needs for customers.
• You will work together with field teams and Azure engineering teams to turn Azure customers into fans with a world-class engineering-led support experience.

Application process

• Microsoft will accept applications and processes offers for these roles on an ongoing basis.