Remote Senior Azure Advanced Cloud Engineer Job in Tennessee, United States Microsoft

Who you are

• Bachelor's Degree in Engineering Computer Science related field AND 4+ years experience in software industry experience related to technology OR equivalent experience
• 4 years IT experience supporting and troubleshooting enterprise level mission-critical applications
• 4+ years experience in an external customer client facing role
• 2+ years of experience working on cloud computing technologies
• Meet Microsoft customer or government security screening requirements

Desirables

• Cloud computing technical skills
• Experience being on-call
• Experience in multiple automation languages
• Strong communication ability to empathize with customers

What the job involves

• Accountable for customer’s Azure support experience driving resolution of complex critical problems and supporting key customer projects on Azure
• Escalate problems and drive prioritization of platform/support improvement needs for customers within Azure
• Work with field teams and Azure engineering teams to turn Azure customers into fans with a world-class engineering-led support experience

Application process

• Accept applications and process offers ongoing basis