Remote Senior Azure Advanced Cloud Engineer Job in West Virginia, United States Microsoft

Who you are

• Bachelor's Degree in Engineering, Computer Science, or related field AND 4+ years experience in software industry experience related to technology OR equivalent experience
• 4 years of IT experience supporting enterprise level applications and resolving complex issues
• 4+ years' experience in an external customer/client facing role
• 2+ years of experience with cloud computing technologies
• Specialized security screenings including Microsoft Cloud Background Check

Desirables

• Experience with being on-call
• Experience with cloud computing technologies
• Hands-on experience with core IaaS, PaaS, monitoring solutions
• Experience with automation languages
• Strong communication skills and customer empathy
• Growth mindset

What the job involves

• As the primary support and engineering contact for Azure, you drive resolution of complex problems and support key projects.
• Collaborate with field teams and Azure engineering teams to enhance customer experience and turn customers into fans.
• Conduct health checks, provide deployment guidance, and act as point of contact throughout the solution’s lifecycle, ensuring an optimized customer environment and resolving immediate issues.

Application process

• Microsoft will accept applications and processes offers for these roles on an ongoing basis.