Remote Senior Azure Advanced Cloud Engineer Job in Wisconsin, United States Microsoft

Who you are

• Bachelor's in Engineering, Computer Science, or similar + 4 years software industry experience
• 4 years IT experience supporting and troubleshooting enterprise applications
• 4+ years in external customer/client facing roles
• 2+ years working with cloud computing technologies
• Ability to meet Microsoft and government security screening requirements including Microsoft Cloud Background Check.
• Relevant technical skills: Core IaaS, Data Platform, Azure PaaS, Identity and Authentication, Monitoring technologies.
• Experience with deploying, configuring, and operating Monitoring solutions
• Experience with automation languages (PowerShell, Python, C#, Open Source).
• Communication skills for technical and varied audiences
• Customer-focused and growth mindset

Desirables

• Experience with on-call
• Passion for customers and improving experiences
• Ability to learn new skills rapidly
• Good at explaining technical issues.

What the job involves

• Serve as primary support and engineering contact for Azure customers, resolving complex issues and supporting key projects.
• Act as the voice of the customer within Azure, escalating problems and advocating for platform improvements.
• Collaborate with field and engineering teams to enhance Azure customer experiences.

Application process

• Microsoft will accept applications and processes offers for these roles on an ongoing basis.