Remote Senior Azure Engineering Manager Job in Hawaii, United States Microsoft

Who you are

• Bachelor's Degree in Engineering, Computer Science, or related field AND 4+ years experience in software industry experience related to technology
• 4+ years of experience delivering solutions and support to enterprise customers
• Experience managing and leading highly technical teams in a fast-paced environment
• 1+ years experience with cloud computing technologies
• Ability to meet Microsoft, customer and / or government security screening requirements, including specialized security screenings, Microsoft Cloud Background Check

Desirables

• Knowledge of modern engineering practices such as Agile, Lean
• Passion and focus on delivering the right customer experience
• Ability to recruit and develop global teams
• Ability to innovate and drive change
• Ability to build deep relationships with internal teams and customers
• Effective communication skills with executive presence, including the ability to hold CxO and BDM level discussions

What the job involves

• Lead a high-performing team that directly supports top Azure customers and resolve critical and complex technical issues in a 24x7x365 environment
• Champion and advocate for customers' issues to engineering teams and develop innovative solutions
• Build a team culture that thrives on customer obsession, focusing on delighting customers and predicting future issues
• Work closely with Azure engineering teams to support customers and optimize support capabilities
• Foster an environment for onboarding support engineers with the right balance of technical depth and breadth
• Attract and build a diverse, high-performing team with capabilities needed to achieve current and future business objectives
• Build and develop Azure Cloud Technical Subject Matter Expertise to effectively address complex problems

Application process

• Microsoft will accept applications for the role until September 11, 2024