Senior Channel Sales Operations Specialist
Skills
Software As A ServiceAdoptionAnnual PlanningBusiness IntelligenceBusiness Relationship ManagementClioCustomer Success
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 4+ years of relevant experience in Sales Operations or Channel/Partner Operations at a technology company
- Experience supporting partner, channel, or indirect revenue programs in a high growth SaaS environment
- Familiarity with channel program mechanics including deal registration partner tiering co-sell motions referral fee structures and margin/discount governance
- Proficient knowledge of Salesforce objects object relationships and reporting including channel-specific objects and lead source attribution
- Experience with partner relationship management tools or partner portal configuration is strongly preferred
- Experience with sales and channel tech stack tools such as SalesLoft ChiliPiper Gong and ZoomInfo
- High proficiency in Google Sheets or Excel for building channel performance models and program tracking
- Experience working with BI tools analyzing data and extracting insights particularly for partner contribution and pipeline attribution reporting
- Meticulous organization high standards of accuracy and strong attention to detail
- Proven ability to manage org-wide change and build scalable solutions that improve efficiency and business outcomes
Nice to have
- strategic impact
- high-growth mindset
- partner-led growth
- detail-oriented
- cross-functional
Day to day
- Lead operational excellence across Clio’s global partner ecosystem, improving efficiency and scalability for reseller and referral motions.
- Build and maintain partner-attributed pipeline tracking and channel reporting frameworks to ensure accurate attribution and data-driven decision making.
- Partner closely with Sales, Channel, Customer Success, Marketing, Finance, and Legal to support co-marketing, incentive programs, launches, and cross-functional planning.