Senior Client Administrator
Skills
Client AdministrationCollatingCustomer SupportDelegationEnglishFinancial PlanningFund Administration
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Significant financial services experience.
- Strong communication skills fluent in English.
- Proven ability to manage time efficiently and prioritize tasks.
- Expertise in Microsoft Word Excel and Outlook is essential.
- Experience in leading and managing a team.
- Understanding of financial planning processes and products.
Nice to have
- CISI or CII qualification (Level 4)
- Flexibility
- IT Enthusiasm
Day to day
- Support the Financial Planning team by participating in daily team meetings and leading them as required.
- Efficiently and professionally respond to queries from clients and other parties.
- Liaise with product providers and third parties to gather necessary information.
- Manage and delegate responsibilities within the client administration team.
- Participate in process development and improvement of proprietary CRM and back-office systems.
