Analytical SkillsAttention To DetailBrokerageCommercial FinanceCustomer ServiceFinanceReal EstateSales
Senior (5-8 years) -
UK
Tide is transforming the small business banking market with over 575,000 members in the UK and over 200,000 in India.
1975+ employees
Fintech
Role
Who you are
Experienced in this space with a demonstrable track record of success
Experience working for a Commercial Finance Brokerage or in a customer facing sales role
Track record of successfully meeting and exceeding revenue based targets
Excellent communication and interpersonal skills
Results-oriented work ethic with impeccable attention to detail, determination and drive
Obsessive about delivering the highest level of customer service
Extremely well organized and analytical
Can troubleshoot issues quickly and effectively
Can engage and quickly establish strong working relationships
Self-starter who works backwards from targets to ensure effective execution.
What the job involves
Taking the time to understand about the businesses you engage with and understanding customers' finance needs and effectively matching them to the best product and lender that meets their need.
Giving every customer a 5 Star experience whether successful or not, through our sheer professionalism and mind-blowing standard of customer service.
Contacting, engaging and managing our Small Business customers through their application process and nurturing working relationships with our commercial lending partners. Becoming confident in articulating the Funding Options proposition and service, building on your extensive knowledge of business finance, and gaining an in-depth understanding of the wide variety of lenders and products in the market.
Tide is dedicated to revolutionizing the small business banking market by providing innovative financial solutions designed to save time and money for SMEs.
Company benefits
Competitive salary
Vitality Health Insurance
24/7 Employee Assistance Program
25 days holiday with the ability to buy extra days
£1,000 professional L&D budget per year
Salary sacrifice benefits such as Cycle to Work scheme and pension contribution
Spacious brand new office in Liverpool street with all-day snacks bar