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Senior Customer Success & Solutions Specialist
Skills
Mobile ApplicationsAMRClient RelationsCustomer AcquisitionCustomer EngagementCustomer RetentionCustomer Satisfaction
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 5-7 years in customer success, solutions engineering, or sales roles within mobile app marketing or a related industry
- Proven ability to manage and grow key accounts in the AMR market
- Hands-on experience with performance marketing, user acquisition on Apple Search Ads, and mobile app marketing
- Exceptional communication and interpersonal skills
- Strong analytical and problem-solving abilities to deliver effective solutions
- Sales acumen with a knack for identifying opportunities and closing deals
- Networking skills to maintain our presence at local community and industry events
- Native English speaker
Nice to have
- Leadership potential with experience in team management
- Self-motivated and proactive
- Adaptable in a fast-paced environment
- Customer-focused
Day to day
- We are seeking a highly experienced Senior Customer Success & Solutions Specialist to hit the ground running for our expansion in the AMR.
- You'll play a vital part in the sales process for new clients, leading them through trials, onboarding, and integrating them into our ecosystem.
- Provide innovative solutions to our customers, helping them optimize their app store presence, run effective app marketing campaigns, and ultimately drive app growth using our platform.
