Mobile ApplicationsAMRClient RelationsCustomer AcquisitionCustomer EngagementCustomer RetentionCustomer SatisfactionCustomer SuccessKey AccountsSolutions Engineering
Mid-level (3-4 years) - Senior (5-8 years)
San FranciscoCA
An ecosystem of products and services that enable mobile-first companies globally to build and scale mobile business
170+ employees
B2BSaaSMarketingAnalytics
Open for applications
Role
Who you are
5-7 years in customer success, solutions engineering, or sales roles within mobile app marketing or a related industry
Proven ability to manage and grow key accounts in the AMR market
Hands-on experience with performance marketing, user acquisition on Apple Search Ads, and mobile app marketing
Exceptional communication and interpersonal skills
Strong analytical and problem-solving abilities to deliver effective solutions
Sales acumen with a knack for identifying opportunities and closing deals
Networking skills to maintain our presence at local community and industry events
Native English speaker
Desirables
Leadership potential with experience in team management
Self-motivated and proactive
Adaptable in a fast-paced environment
Customer-focused
What the job involves
We are seeking a highly experienced Senior Customer Success & Solutions Specialist to hit the ground running for our expansion in the AMR.
You'll play a vital part in the sales process for new clients, leading them through trials, onboarding, and integrating them into our ecosystem.
Provide innovative solutions to our customers, helping them optimize their app store presence, run effective app marketing campaigns, and ultimately drive app growth using our platform.
SplitMetrics is an ecosystem of products and services focused on enabling mobile-first businesses and brands to achieve business success with intelligent, data-driven solutions for Apple Search Ads, A/B testing, and market insights.
Company benefits
Vacation and public holidays following your country's regulations
Additional 6 PTOs annually
Medical insurance or health care compensation
Paid sick leave
Top online/offline conferences and mobile industry events
Internal courses for continuous professional development
Micro-management-free and supportive management style
Semi-annual performance review sessions
New career opportunities through our internal mobility program