RRemoteville
Seopa Ltd logoSeopa Ltd

Senior Customer Success Executive

Skills
AffinityBusiness DevelopmentBusiness Process ImprovementCustomer SuccessDigital MarketingIdentifying New OpportunitiesMarketing Strategy
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Minimum 3 years experience in customer-facing account management
  • Proven ability to manage and grow multiple B2B relationships profitably
  • Demonstrated success working in a target-driven environment
  • Excellent analytical and data interpretation skills
  • High proficiency in MS Office particularly Excel
  • Superb written and verbal communication skills face-to-face and virtual
  • Proven ability to self-educate and adapt quickly to new information

Nice to have

  • Determined
  • Proactive
  • Empathetic communicator
  • Excellent organiser
  • Resilient
  • Adaptable
  • Target-driven

Day to day

  • Build and nurture strong relationships with existing partners to drive long-term success
  • Optimise partner performance through proactive analysis engagement and data-led insight
  • Negotiate commercial and contractual terms and coordinate with internal teams to grow accounts