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Remote Senior Customer Success Manager (UK) Job in UK Bloomreach

Senior Customer Success Manager (UK) Bloomreach
E-CommerceAccount ManagementAnalytical SkillsBusiness-To-BusinessEnglishMarketingMarketing AutomationProduct ManagementRelationship DevelopmentSoftware As A Service
Mid-level (3-4 years) - Senior (5-8 years)
UK


Limitless E-Commerce Experiences
1050+ employees
eCommerce


Role


Who you are

  • 3-5 years of work experience in B2B SaaS, online retail or e-commerce analytics, marketing.
  • In-depth knowledge of business trends, e-commerce, and marketing.
  • Experience in leading teams or projects, preferably in B2B sectors.

Desirables

  • Analytical
  • Relationship-building
  • Team leadership



What the job involves

  • Help top e-commerce businesses boost their performance.
  • Disseminate the data-driven approach to business management and verify hypotheses.
  • Build long-term relationships with clients and act as a trusted advisor.

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Company


Company mission

Bloomreach personalizes the e-commerce experience by unifying real-time customer and product data so businesses understand what customers really want. By connecting that understanding to every channel, the e-commerce experience continuously reflects a changing customer as they shop. With the scale of AI, this creates endless new paths to purchase.




Company benefits

  • Flexible working hours
  • Remote work options
  • Professional development opportunities
  • Employee assistance programs
  • Well-being initiatives



Company values

  • Personalization
  • Innovation
  • Customer-centric
  • AI-driven



Company HQ

Mountain View



Founders

Raj De Datta (CEO)
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