4+ years of experience autonomously translating ambiguous business problems into deep informative insights through hands-on analytics
4+ years of experience building performant dashboards using Tableau, Looker, or similar software - with proficiency in designing clean crisp visualizations
3+ years experience writing excellent SQL
Excellent communication skills, with the ability to translate complicated findings or technical approaches in easy-to-understand ways
2+ years of experience in the design, analysis, and interpretation of A/B tests in a large data environment
A desire to work with amazing, passionate people who care deeply about solving challenging problems to improve Discord
Collaborative attitude and natural curiosity
Desirables
Passion for Discord and/or online communities
Experience with analytics for social media or international subscription-based online services
Experience with user growth, and lifecycle management
Experience writing performant code in BigQuery SQL
What the job involves
Partner with teams throughout Discord through the full lifecycle of data analytics from ideation and exploratory analysis, to building dashboards and reports, and A/B testing
Define KPIs and diagnostic metrics that help improve the user experience, encapsulating these measures in clean crisp dashboards that provide the company with timely and actionable information
Use our amazing infrastructure to quickly and easily build custom data sets to monitor novel product features and processes
Proactively socialize insights, dashboards, and reports with technical and non-technical audiences, soliciting feedback on where to improve
Be a champion of A/B testing and help groups throughout the company design, analyze, and interpret A/B tests correctly
Collaborate with data and engineering teams to design scalable and future-proof instrumentation
Discord's mission is to empower individuals by providing them with the tools to connect, create, and engage with their communities in meaningful ways. The platform promotes genuine relationships through voice, video, and text communication, enabling diverse groups—from artists to gamers—to share their interests and experiences. By fostering an inclusive environment where everyone can find belonging, Discord aims to positively impact millions around the world.