RemotevilleRemote Senior Deskside Support Engineer Job in UK DXC Technology
Senior Deskside Support Engineer DXC Technology
£ -
Break FixCustomer-Focused ServiceDesksideDocumentationInterpersonalOperating SystemsPeripheralsTechnically CompetentVIP
Senior (5-8 years)
UK
Delivering excellence for our customers and colleagues
86705+ employees
Enterprise
Role
Who you are
- Possess good written and verbal communication skills.
- Able to independently troubleshoot a wide range of hardware and software issues.
- Experience with Microsoft 365 and Windows operating systems.
- Knowledge of Microsoft Active Directory and Azure Active Directory.
- Comfortable working onsite and capable of undergoing security clearance.
Desirables
- Customer service
- IT support
- Microsoft 365
What the job involves
- Provide hands-on support for end-users in a desktop environment.
- Troubleshoot issues related to desktops laptops printers and mobile devices.
- Collaborate with IT support teams to resolve technical problems.
- Engage directly with clients and maintain positive client relationships.
- Manage site process documentation and contribute to knowledge base articles.
Company
Company mission
DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The company aims to deliver excellence for its customers through innovation and technology expertise.Company benefits
- Opportunity for personal and professional growth
- Vibrant and supportive work environment
- Diverse and inclusive team
Company values
- Innovation
- Excellence
- Security
- Collaboration