ServiceTrade partners with commercial service contractors to deliver technology that enhances technician productivity, improves customer experiences, and drives scalable growth. Our platform helps the people who keep our world running build stronger, more successful businesses through innovative, digital-first solutions. 

At ServiceTrade, we’re a team of kind, curious builders who believe in doing meaningful work together — empowering each other to grow, think boldly, and build what matters for our customers and our communities.

ServiceTrade

Position Description:

At ServiceTrade, you’ll build technology that matters — for your career, your team, and the thousands of commercial contractors who rely on our platform every day. We’re on a mission to partner with commercial trades to deliver technology that enhances technician productivity, improves customer experiences, and drives scalable growth.

We’re looking for a Senior Events Marketing Manager who’s excited to make an impact. In this role, you will be responsible for the planning, execution, and performance of ServiceTrade’s trade shows, industry conferences, association marketing programs, and partner events. Additionally, you will contribute to the strategy and scale of the overall Events function.

Why ServiceTrade:

You’ll belong here from the start.

We bring together kind, curious people with diverse perspectives and trust them with meaningful work. You’ll have ownership, clarity, and support to solve real problems, make a visible impact for our customers, and continue growing as your role evolves.

On the Events team, you’ll have a high-impact individual contributor role responsible for end-to-end event ownership — from strategic planning and budget management through on-site execution and post-event ROI analysis.

About You:

The ideal candidate thrives in complex environments, operates with exceptional attention to detail, and delivers flawless execution across every touchpoint. This role requires both strategic thinking and operational precision. You must be equally comfortable building an event and marketing strategy from scratch and personally ensuring every shipment, contract, registration list, and follow-up workflow is executed perfectly.

Key Responsibilities and Activities:

Event Planning & Execution

Own the full lifecycle of assigned events, trade shows, conferences, association programs, and partner activationsDevelop event-level strategies aligned to pipeline, brand, and customer engagement goalsDefine clear KPIs and success metrics for each event and proactively optimize toward themEvaluate performance and make data-driven recommendations to improve portfolio impactIdentify opportunities to expand presence or adjust investment based on ROI and strategic alignment


Budget & Financial Management

Own individual event budgets from forecasting through reconciliationTrack and manage expenses with precision and transparencyNegotiate vendor and partner contracts to maximize value and control costsDeliver accurate ROI reporting and pipeline attribution analysis in Salesforce


End-to-End Event Execution

Manage all logistics including venue coordination, booth design and setup, vendor selection, equipment rentals, freight and shipping coordination (including multi-stop shipments), and on-site staffingOversee registration processes, attendee communications, travel coordination, and speaker logisticsCoordinate production and distribution of collateral, giveaways, and promotional materialsMaintain detailed project timelines, execution checklists, and contingency plansAnticipate risks and proactively resolve issues before they impact event performanceServe as on-site lead for assigned events, ensuring seamless execution and professional brand representationProvide critical operational and logistical support for large-scale, company-hosted events.


Association, Trade & Partner Event Marketing

Build and manage relationships with industry associations, event organizers, and strategic partnersOwn the planning and execution of partner-sponsored events, including co-branded activations, regional field events, and joint conference participationCollaborate with Sales and Partnerships teams to align partner event strategy with revenue goals and account prioritiesPartner closely with the Brand & Communications team to identify, pitch, and secure strategic speaking opportunities and thought leadership placementsEvaluate association and partner event investments for strategic value, audience alignment, and long-term impactDevelop repeatable processes for identifying, prioritizing, and nurturing high-impact association and partner relationshipsEnsure brand consistency and operational excellence across all association and partner-facing activations


Sales & Marketing Alignment

Partner closely with sales to develop pre-event, on-site, and post-event engagement strategiesCoordinate lead capture processes and ensure accurate, timely entry into SalesforceSupport development of promotional campaigns (email, digital, and social) to drive attendance and maximize engagementCollaborate on post-event follow-up programs to accelerate pipeline conversion


Operational Excellence

Build and maintain detailed event plans, production schedules, and inventory tracking systemsMaintain accurate inventory of trade show assets and marketing materialsDocument processes and continuously improve workflows to increase efficiency and scalabilityManage multiple complex projects simultaneously without sacrificing execution qualityUphold an exceptionally high standard of organization, accuracy, and follow-through


Knowledge and Skills:

5+ years of experience managing B2B trade shows, conferences, association marketing programs, and/or partner events independentlyProven ability to own events end-to-end with minimal oversightDemonstrated experience managing budgets and vendor negotiationsStrong expertise in event logistics, freight coordination, and on-site executionProficiency in Salesforce for lead tracking and ROI reportingWorking knowledge and proven experience with essential marketing and operations tools, including Hubspot, Asana, Notion, Canva, and Google Workspace.Experience working with event vendors such as FreemanExceptional organizational skills and attention to detailAbility to manage multiple complex projects simultaneously without sacrificing qualityStrong communication and cross-functional collaboration skillsComfortable traveling and leading on-site event execution, with approximately 15–20% travel expected


A few things you’ll want to know:

What does ServiceTrade do?

ServiceTrade is a best-in-class field service management platform that helps commercial fire protection and mechanical service contractors build efficient and growing businesses. With more than a decade of innovation and 1500 customers, ServiceTrade streamlines operations from the field to the office, boosts technician productivity, and enhances the end-customer experience.

Ok, so why should I care about that?

Our customers do essential work — often behind the scenes — and our software helps them do it better. They’re smart, hardworking people, and we take pride in helping them grow their businesses, earn more revenue, employ more skilled workers, and deliver greater value to their own customers. When you work at ServiceTrade, your impact extends beyond our walls, supporting communities and markets you might never have thought about — and making work that truly matters every day.

What kind of working environment do you have?

We’re a growing business focused on building with intention and operating with purpose. You’ll have meaningful responsibility and the trust to do your best work from the start. We encourage calculated risks and bold experimentation, while providing opportunities to learn, grow, and turn today’s lessons into tomorrow’s breakthroughs—all in service of big ambitions and real customer impact.

Learn more about our culture and values on our About Us page.

What kind of benefits do you offer?

Medical through Cigna, PPO and HDHP options, including a Health Savings Account with company contributions Dental and Vision through UnumFlexible Spending Account and Dependant Care Account Company-paid Life insurance, STD and LTD Voluntary benefits including Supplemental Life Insurance, Critical Illness, Accident and Pet Insurance 401(k) with up to 3% employer match and NO vesting periodFlexible PTO policy10 company holidaysParental Leave Paid Time Off for Volunteering Employee Reimbursement Program to use for well-being, technology and/or professional development 


Want to know more? 

Go ahead and apply! Let’s get to know each other.

ServiceTrade is not registered to hire in all 50 states. You must reside in one of the states listed to be considered. 

(AL, AR, AZ, CA, CO, CT, DE, FL, GA, IL, IN, KY, LA, MD, ME, MI, MN, MO, NC, NH, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, VT, WA)

EEO Statement:

ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Please Be Aware of Recruiting Scams

To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website servicetrade.com, through corporate emails utilizing our domain name of @servicetrade.com, and through servicetrade.greenhouse.io. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.

