Remote Senior IT Applications Engineer Job in United States Stealth Startup

Who you are

What the job involves

• Administer and optimize IT applications including Okta Slack Google Workspace Microsoft 365 Jira Confluence and Zoom
• Implement and maintain integrations automations and workflows within IT applications
• Automate onboarding and offboarding processes to enhance efficiency and accuracy
• Manage identity and access IT Applications including role-based access control
• Manage and maintain Intune and JAMF for Application management on devices
• Implement and Manage Zero Trust access controls for IT Applications from laptops phones and tablets
• Conduct periodic user and admin access reviews and participate in HIPAA and PCI audits
• Partner with the Infosec team to secure IT applications fix vulnerabilities and respond to incidents
• Serve as a technical architect and consultant to other engineering teams
• Implement industry-standard best practices for IT application management and security
• Perform periodic assessments with vendor representatives and stay updated with evolving technologies and product enhancements
• Provide Tier 2/3 support to the IT Helpdesk and help resolve complex issues
• Work closely with various cross-functional teams to understand their needs and provide technical solutions
• Contribute technical expertise and insights to IT projects and initiatives
• Create and maintain comprehensive documentation for IT processes and procedures
• Communicate effectively with stakeholders at all levels of the organization
• Mentor and train service desk technicians on IT applications SOP and best practices