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Senior IT Engineer

Skills
JavaAutocadDatabasesHTMLIT Service ManagementInternet Protocol SuiteNetworking
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 5+ years of professional IT engineering or IT systems experience, including senior or lead capacity
  • Hands-on expertise supporting and managing both Windows and Mac environments
  • Strong experience administering Okta or comparable IdP
  • Proven track record supporting hardware, software, and systems remotely for a distributed workforce
  • Experience working in a regulated environment such as HIPAA, SOC 2, or PCI
  • Must be able to work Pacific business hours with flexibility outside those hours when needed
  • Experience administering and integrating Salesforce and other enterprise SaaS applications is highly desirable
  • AWS and DevOps experience is a significant plus

Nice to have

  • hands-on
  • high-ownership
  • detail-oriented
  • remote-first mindset
  • security-minded

Day to day

  • Own end-to-end IT support for a fully remote workforce across Windows and Mac environments, ensuring reliable and secure systems.
  • Administer identity and access management through Okta, including SSO, MFA, lifecycle automation, and least-privilege access across the SaaS stack.
  • Manage enterprise SaaS applications such as Salesforce, improve onboarding and offboarding processes, and strengthen IT security and compliance in a regulated HIPAA environment.

Hiring process

  • Contact Dave with questions at daves@globalsourceit.com