Expertise in lifecycle marketing strategic planning
Project management
Data-driven customer segmentation
Leveraging technical knowledge in lifecycle marketing software solutions
Planning and executing experimentation strategies
Leveraging insights to accelerate the impact of lifecycle initiatives on user engagement and monetization
Experienced in partnering with Design, Product and Brand to deliver best-in-class campaigns that inspire users and create brand love
Extensive experience in customer journey mapping to identify key engagement points
Excellent verbal and written communication and strong collaboration skills
Proven leadership skills in developing and managing individual contributors
Desirables
6+ years in lifecycle marketing
2+ years of people management experience
Experience with cross-channel marketing platforms
What the job involves
Develop and implement strategies to increase user engagement, retention, and lifetime value
Improve new user retention by developing and owning an experiment roadmap
Create and optimize dynamic user journeys and campaigns that drive performance
Coach, mentor and upskill lifecycle marketing managers, including hypothesis-structured experimentation, storytelling and presentation and analyzing user data
Streamline processes in order to increase experiment velocity and content production
Change.org is dedicated to empowering individuals globally to create meaningful social change through their innovative technology-driven petition and campaign tools.