Senior Manager, Solutions Engineering - EMEA

Skills
AdoptionCommandCustomer ExperienceEnglishIdentity And Access ManagementInterest RatesPresales
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Demonstrated experience managing Solutions Engineers or technical customer-facing teams
  • Strong command of pre-sales discovery technical qualification POC design and business outcome mapping
  • Experience supporting customer outcomes from sales through onboarding adoption and growth
  • Strong understanding of Linux networking and network security principles
  • Practical knowledge of Kubernetes Docker and Terraform
  • Hands-on experience with at least one major public cloud provider AWS GCP or Azure
  • Working knowledge of SSO OIDC SAML RBAC mTLS zero trust architecture and PAM
  • Proven experience with complex infrastructure deployments in security-conscious enterprises
  • Strong troubleshooting and debugging skills for server-side software and distributed systems
  • Fluency in English required additional European language proficiency is an advantage

Nice to have

  • Pragmatic
  • Highly technical
  • Customer focused
  • Collaborative
  • Mentor minded

Day to day

  • Lead and develop a regional team of Solutions Engineers across EMEA to support sales execution and customer success
  • Coach the team on technical discovery business value articulation POC strategy and executive communication
  • Partner with sales engineering product engineering and marketing to improve technical wins and customer outcomes
  • Engage enterprise customers onsite and remotely to demonstrate features design solutions and build trusted technical relationships