Senior Member Communications Manager
Skills
Corporate SCrisis SLegislative RelationsMedia RelationsPresentationsSales PresentationsStakeholder Engagement
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Excellent communication and presentation skills
- Client-facing meeting and presentational experience
- Ability to convey information clearly in writing and in person
- Broad understanding of different media and audiences
- Experience with DC product solutions and marketplace
- Project and stakeholder management track record
- Corporate client relationship management experience
- Professional qualifications in marketing or technical pensions
Nice to have
- Professional qualifications in marketing
- Technical pension qualifications
Day to day
- Create and implement communication plans and campaigns for workplace pension clients to improve member engagement and contribute to business growth and retention objectives.
- Participate in new business and retention pitches, which requires willingness to travel.
- Manage and deliver effective workplace pension communication plans for specified clients and new scheme implementations.
- Maximize the impact and quality of multi-channel communications, informed by client and member feedback and market knowledge.
- Attend external meetings and participate in pitches to demonstrate communications capability and propositions.
- Maintain knowledge of legislative developments and market activity to discuss relevant topics with clients and members.
- Implement best practices to maximize cost effectiveness and employer satisfaction in communications development and delivery.
- Consider the fair treatment of the end customer in all activities.
Hiring process
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