Stop sending clicks to dead ends. At 360Dialog, we’ve cracked the code on converting real people where it matters—WhatsApp, the app trusted by billions.

We’ve transformed WhatsApp into a high-performance marketing channel with Performance Messaging. 

By combining the power of Performance Marketing—data-driven insights, conversion optimization—with the personalization and engagement of WhatsApp, we drive measurable results that traditional channels simply can’t match.

With Performance Messaging, you’re not just pushing clicks—you’re creating conversations that convert. Our approach helps businesses move customers closer to conversion through meaningful, two-way interactions on WhatsApp.

360Dialog

Transforming WhatsApp into a High-Performance Marketing Channel through Performance Messaging.


360Dialog is the leading WhatsApp platform for Independent Software Providers. We are hosting the WhatsApp channels for more than 800 software solutions and 45000+ B2B clients. As a bootstrapped and profitable company with no investors in the cap table, we are free to do what makes sense from the business, tech, and product perspectives. Our mission is to enable businesses to not only adapt messaging channels but also use them for performance use cases and drive revenue through them. We love to use state-of-the-art engineering methods all over the place, in software development and tech operations, but you will also find them in non-tech areas throughout the whole organization.

We are looking for like-minded people to join our organization and contribute their ideas, skills, and expertise in exchange for good pay.

Requirements

Mindset & Culture:

Experienced Senior

Real domain expert down to the roots: State-of-the-art knowledge and real experience in almost all aspects of your professional areaOpen-minded to listen and learn, but also to give back knowledge to the organizationTaking responsibility for the entire product/projects/initiativesAble to create a strategy or parts of itScalable mindset and knowledge of how to design/build scalable solutions/processesKnowing the difference between real knowledge/understanding and Dunning-KrugerAwareness about the difference between knowledge/skills and real experience

Responsibilities:

Partner with agencies and enterprise clients to turn WhatsApp into a measurable performance and growth channelAnalyze campaign performance, customer journeys, and business data to identify growth opportunities and optimization strategiesDevelop data-driven recommendations across acquisition, engagement, retention, and conversion to improve client outcomesDesign scalable WhatsApp growth strategies tailored to different industries, use cases, and business objectivesBuild performance measurement frameworks that connect marketing activities with real business outcomes and ROIGuide clients in defining meaningful KPIs, attribution models, experimentation roadmaps, and success metricsLead strategic performance reviews and executive business reviews, presenting insights and recommendations to senior stakeholdersCollaborate closely with agencies, Meta, Product, Customer Success, and Engineering teams to deliver end-to-end client solutionsIdentify opportunities to expand client adoption through new use cases, automation, integrations, and product capabilitiesEducate agencies and clients on Performance Messaging through workshops, enablement sessions, and strategic consultingStay at the forefront of industry trends, Meta products, AI, and emerging messaging technologies to continuously evolve best practicesDevelop repeatable playbooks, frameworks, benchmarks, and case studies that help scale client success across the organization

Benefits

Budget

The budget range for this role in Senior position is 4.000,00 EUR/Month - 8.000,00 EUR/Month, depending on the candidate's level of experience and fit with the position requirements

Background Check Notice

By submitting your application, you acknowledge and agree that 360Dialog may conduct a background check as part of the recruitment and selection process. This may include, verification of your professional experience, educational background, and other relevant information necessary to assess your suitability for the role.

Senior Performance Manager | Remote

What the job involves