Remote Senior Product Manager Job in UK GitHub

Who you are

• Several years experience in product/service/project/program management, software development, product design, or related field OR Bachelor's Degree in related field AND several years experience in product/service/project/program management, software development, product design, or related field OR equivalent experience
• Ability to communicate clearly and articulate complex technical problems in a simple and easily understood way
• Ability to collaborate effectively with engineers, and influence team direction through leveraging competitive and industry research analysis
• Background as a developer or working with developer tools
• Empathy with core developer customers
• Lead technical conversations with both customers and the developer teams
• Background in product design or as a product manager in an experience-centric product
• Understand what a great user experience looks like
• Comfortable working with experienced designers
• Conduct your own user research, wireframing, and usability testing

Desirables

• Master’s Degree in related field
• Experience in product/service/project/program management, software development, product design or related field

What the job involves

• Own the product strategy, user experience, and execution roadmap for your area. You will be responsible for specific areas of the Issues product and defining a strategy that aligns with customer needs and GitHub’s goals. You will translate that strategy into an experience that achieves both the customer needs and product goals, and a roadmap to deliver.
• Represent the customer. You will be the champion and voice of customers in every conversation. You will build direct relationships with customers as well as immersing yourself in customer feedback.
• Collaborate across multiple feature and platform teams. Your success will require coordination across multiple teams and domains at GitHub. You will play a critical role in creating alignment across multiple of GitHub’s feature and platform teams. While you will advocate primarily for the Issues user, you will help advance the whole experience of the GitHub product.
• Use data to improve the user experience. Analyse data for trends and potential customer pain points, and use this to prioritize and inform how to improve the product. Go back to the data when needed to answer questions.
• Measure success. Own the measures used to define success for your area and align them to department and business objectives. You will define success metrics at the inception of an initiative and track their performance. You will make measures visible to all stakeholders and interpret them into actionable conclusions and new hypotheses to drive future work.
• Evangelize your product area. You will spend time presenting on your product area and how it fits into broader market trends, both internally and external to GitHub.