Senior Program Manager, Product Marketing Operations
Skills
Software As A ServiceAdoptionAppealsBase PayContextContract Research OrganizationGuidewire
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Strong program management expertise with workback plans RAID logs and cross-functional coordination
- Experience running recurring high-stakes deliverables such as QBRs executive updates or board-level reporting under deadlines
- Daily hands-on use of agents and AI tools to improve speed and quality
- Technical judgment to evaluate and set up reporting and dashboard tools independently
- Ability to drive adoption of shared processes without formal authority
- Strong synthesis skills to translate complex work into clear executive narratives
- Comfort in a fast-moving environment with undefined processes
Nice to have
- High-growth mindset
- Process builder
- Data-driven
- Clear communicator
- Cross-functional collaborator
- AI-native thinker
Day to day
- Own and improve Product Marketing operations across communications reporting templates and core processes
- Plan and manage team communications for executive and cross-functional stakeholders with clear concise messaging and performance tracking
- Design automate and maintain reporting dashboards scorecards and AI-enabled workflows that increase speed quality and team adoption
- Audit repetitive work and build scalable processes that reduce manual effort and help the team operate more predictably
Hiring process
- Email Accommodations@guidewire.com to request accommodations if needed
- Within five business days of a denial or non-selection email Accommodations@guidewire.com to appeal
- A new decision-maker reviews the request or hiring decision
- Decision is provided in writing within 10 business days
