Senior Program Manager, Product Marketing Operations

Skills
Software As A ServiceAdoptionAppealsBase PayContextContract Research OrganizationGuidewire
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Strong program management expertise with workback plans RAID logs and cross-functional coordination
  • Experience running recurring high-stakes deliverables such as QBRs executive updates or board-level reporting under deadlines
  • Daily hands-on use of agents and AI tools to improve speed and quality
  • Technical judgment to evaluate and set up reporting and dashboard tools independently
  • Ability to drive adoption of shared processes without formal authority
  • Strong synthesis skills to translate complex work into clear executive narratives
  • Comfort in a fast-moving environment with undefined processes

Nice to have

  • High-growth mindset
  • Process builder
  • Data-driven
  • Clear communicator
  • Cross-functional collaborator
  • AI-native thinker

Day to day

  • Own and improve Product Marketing operations across communications reporting templates and core processes
  • Plan and manage team communications for executive and cross-functional stakeholders with clear concise messaging and performance tracking
  • Design automate and maintain reporting dashboards scorecards and AI-enabled workflows that increase speed quality and team adoption
  • Audit repetitive work and build scalable processes that reduce manual effort and help the team operate more predictably

Hiring process

  • Email Accommodations@guidewire.com to request accommodations if needed
  • Within five business days of a denial or non-selection email Accommodations@guidewire.com to appeal
  • A new decision-maker reviews the request or hiring decision
  • Decision is provided in writing within 10 business days