BenchmarkingBusiness InterruptionFire ProtectionNFPANatural HazardsPreventionRetail Loss PreventionRisk EngineeringService-Level AgreementsSpec Sheets
Senior (5-8 years) -
EdinburghScotlandUK
Let’s create a brighter future together.
41860+ employees
Insurance
Role
Who you are
Previous experience in property loss prevention, including Business Interruption, Fire Protection and Natural Hazards
Expertise in managing customer accounts and building stakeholder relationships to deliver against commercial and risk management objectives and goals
Good knowledge of BS EN 12845, NFPA codes and FM data sheets
Excellent presentation and customer relationship skills and experienced at influencing and negotiation
Stakeholder management
Committed to self-development and supporting the development of others
Degree in Engineering (or equivalent) desirable
What the job involves
Develop and implement customer service strategies that reduce loss, address risk improvement actions and are aligned to customer operations to deliver maximum impact
Undertake desktop and on-site assessments in-line with internal technical guidelines
Work with your Risk Engineering Assistant to generate stewardship reports, benchmarking and conduct customer service review meetings
Proactively manage the progress and completion of risk improvement actions across assigned accounts
Be proficient with the Zurich Resilience Solutions proposition and collaborate with business development leaders to support our customers in meeting their risk management goals while mitigating loss exposure
Contribute to thought leadership and technical insight delivered to customers, business partners and colleagues through events, articles and publications
Deliver complex risk engineering programmes in line with internal and external service level agreements including collaborating with the global network and contractors when required
Zurich is a leading multi-line insurer that serves its customers in global and local markets, aiming to be one of the most responsible and impactful businesses in the world and the best global insurer. Zurich is committed to creating a brighter future for its customers, employees, and the planet by focusing on sustainable impact, wellbeing, diversity, and continuous development.