RemotevilleRemote Senior PS Project Manager Job in UK Genesys
Senior PS Project Manager Genesys
£ -
BudgetingBuilding TrustComputer LiteracyContact CentersCustomer SatisfactionPresentation SkillsPresentationsProject ControlResolving IssuesTeles
Senior (5-8 years) - Expert (9+ years)
UK
Orchestrating billions of remarkable experiences in more than 100 countries – through cloud, digital and AI technology.
8020+ employees
AIEnterpriseCloud Computing
Open for applications
Role
Who you are
- Have 5+ years experience in IT industry, specializing in Contact Centre, Telecom, or CRM
- Proven IT Project Management experience with complex solutions
- University degree in Engineering, Economics, Management, or equivalent
Desirables
- Project Management Certification
- Certified Genesys Engineer 7.x
- Exposure to Genesys technical solutions
What the job involves
- Manage key, large & complex solution engagements with budgets from $50k to $3m
- Lead project management of day-to-day operations for key customer projects
- Coordinate project resources and manage client expectations effectively
Company
Company mission
Genesys empowers organizations worldwide to enhance customer and employee experiences through innovative solutions and technologies, driving loyalty and business success.Company benefits
- Great benefits and perks similar to larger tech companies
- Independence to make a larger impact and take ownership of work
- Opportunity to create the future of customer experience
Company values
- Empathy
- Collaboration
- Innovation
- Customer-Centric