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Remote Senior Service Designer Job in UK Amber Labs

Senior Service Designer Amber Labs
Service Design
Senior (5-8 years) - 
UK


A data and technology obsessed specialist consultancy.
75+ employees
ConsultingData AnalysisCloud ComputingAnalytics


Role


Who you are

  • Good experience in designing end-to-end public services and navigating complex policy and operational areas
  • Supported a team to effectively deliver change
  • Created, facilitated, delivered and embedded appropriate approaches to service design
  • Mentored multidisciplinary teams to follow a user-centred approach
  • Know what good public services look like and how to design and prototype them in an inclusive, accessible way
  • GDS experience

Desirables

  • Experience in highly regulated environments
  • Understand security, accessibility, version control and hosting
  • Experience designing at scale



What the job involves

  • Lead on design concepts and service blueprints that define the customer journey and articulate the vision
  • Identify opportunities and analyse user needs and business objectives across complex services to build design solutions
  • Help define vision and outcomes for products, services and programs, shaping strategy and influencing change


Application process

  • Talent Acquisition team in touch
  • Two-stage interview process
  • Possible third stage with Partners

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Company


Company mission

Amber Labs is dedicated to empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to clients.




Company benefits

  • Join rapidly expanding startup
  • Flexible work environment
  • Private medical insurance
  • Company pension plan
  • 25 days of annual leave plus UK bank holidays
  • Access Perkbox platform
  • Generous employee referral program
  • Collaborative environment for career advancement
  • Encouraged to take bold steps and experiment
  • Choose your preferred device



Company values

  • Employee-first
  • Innovation
  • Collaboration
  • Diversity



Company HQ

London



Founders

Amber Labs (Partnership)
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