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Senior Site Reliability Engineer

Skills
Computer ScienceBusinessEmail SecurityEnterprise MessagingHealth Savings AccountsHealthcareReliability Engineering
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor's degree in computer science or related technical field
  • 10+ years of experience in enterprise messaging infrastructure or reliability engineering
  • Deep expertise in Microsoft Exchange Online / M365 and hybrid messaging environments
  • Strong experience with email security including DMARC DKIM SPF ARC and Proofpoint
  • Advanced PowerShell automation skills
  • Experience supporting Slack enterprise environments
  • Ability to support executives and business-critical operations with urgency and precision
  • Calm decisive and effective during live incidents and high-visibility events

Nice to have

  • Professional
  • Discreet
  • Urgent
  • Calm under pressure
  • Highly accountable

Day to day

  • Own reliability and operational excellence for enterprise messaging and collaboration platforms.
  • Lead incident response and root cause analysis for complex, high-pressure outages.
  • Design secure, highly available messaging architectures and automate operations with PowerShell and Microsoft Graph.
  • Administer Slack and Microsoft Teams and provide urgent support for executives and critical league operations.