Accelerating the world’s mission critical work with secure, open core collaboration software.
155+ employees
SaaSSecurityB2BPublic Sector
Role
Who you are
What the job involves
Work closely with Mattermost’s top customers to design build and ship bespoke features and integrations that help them get the most out of Mattermost
Understand customer requirements rapidly iterate to develop solutions and deploy them much quicker than traditional product development lifecycles
Identify future features to bring into the core Mattermost product and work with the product & engineering team
Utilize deep technical knowledge to guide customers deploying Mattermost to large scale and highly resilient on-prem installations and private cloud (e.g. AWS Azure)
Assist leaders in the tech space financial federal and other industries
Build custom software solutions using primarily Go and SQL
Drive non-standard deployments to a healthy state
Provide deployment and upgrade guidance using high scale documentation health checks load test deployment tooling & reference architectures
Continuously identify opportunities to improve deployment processes and refine best practices
Collaborate with other engineering and product teams to share knowledge learnings
Assist Customer Success and Support teams with troubleshooting and incident response
Mattermost is the leading collaboration platform, focusing on mission-critical work for national security, government, and essential infrastructure enterprises. We enhance incident response, DevSecOps workflows, and self-sovereign collaboration, ensuring adaptability and resilience for globally significant organizations with secure enterprise software and SaaS solutions.