Remote Senior Solutions Engineer Job in United States Atlassian

Who you are

• 5+ years of experience interacting with enterprise customers in a pre-sales capacity
• Excellent communication skills
• Strong presentation skills to multi-level audiences
• Unmatched agility to do what it takes to get the job done
• Customer-centric mindset
• Proven track record in building executive relationships with customers
• Rally the internal teams to collaborate across the company to meet our customers needs

Desirables

• creative problem solver
• comfortable in both business and technical context
• love to learn and continuously grow
• open to giving and receiving feedback
• tolerate failure
• love to win
• hate to lose
• passionate about making customers and Atlassian successful

What the job involves

• Partner with direct sales, partners and larger account teams on Fortune 500 customers, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory
• Participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be
• Probe for and identify additional opportunities for cross-product/solution expansion
• Investigate, discover, and assess client pain points
• Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working

Application process

• Interviews and onboarding are conducted virtually