Remote Senior Solutions Engineer (Pre-Sales Engineer) Job in UK Atlassian

Who you are

• 5+ years of experience interacting with enterprise customers in a pre-sales capacity
• Excellent communication and strong presentation skills to multi-level audiences
• Agility to do what it takes to get the job done
• Proven customer-centric mindset
• Proven track record in building executive relationships with customers
• Ability to rally internal teams to meet customer needs
• Creative problem-solving abilities
• Capability to interpret complex business problems and boil them down into solutions
• Competence to collaborate with prospects, partners, and sales teams to deliver value-based solutions
• Comfort in both business and technical contexts
• Ability to interact with executives and technical audiences
• Love for continuous learning and self-challenge
• Tolerance for failure
• Passion for making customers and Atlassian successful.

Desirables

• Creative problem solver
• Technical knowledge

What the job involves

• Partner with direct sales, partners and larger account teams on Fortune 500 customers, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory
• Participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be
• Probe for and identify additional opportunities for cross-product/solution expansion
• Investigate, discover, and assess client pain points
• Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working

Application process

• Interviews and onboardings are conducted virtually