Senior Support Engineer
Skills
JavascriptSoftware DevelopmentBuilding Management SystemsCustomer ServiceHTMLInternet ProtocolPreventive Maintenance
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience in the building controls industry
- Familiarity with Distech and Trend current and legacy products
- Experience with Tridium Siemens or Cylon Systems is advantageous
- Proven diagnostic skills to identify and resolve technical problems
- A valid driving license
- PC literate
Nice to have
- Collaborative
- Customer focused
- Problem solving
- Analytical
Day to day
- Undertake preventative maintenance and diagnostics on building control systems in line with service level agreements
- Respond promptly to customer service calls during system failures and restore reliable operation
- Deliver full turn-key BMS solutions including controller replacements and complete system upgrades