RRemoteville
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Senior Support Engineer

Skills
JavascriptSoftware DevelopmentBuilding Management SystemsCustomer ServiceHTMLInternet ProtocolService-Level Agreements
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Experience as a BMS Support Engineer within the building controls industry
  • Familiarity with Distech and Trend current and legacy products
  • Experience with Tridium Siemens or Cylon Systems advantageous
  • Proven diagnostic skills and ability to identify and resolve technical problems systematically
  • Full driving licence essential
  • PC literate

Nice to have

  • Collaboration
  • Wellbeing focus
  • Growth mindset

Day to day

  • Undertake preventative maintenance and diagnostics on building control systems in line with service level agreements
  • Respond promptly to customer service calls and help restore systems after failures
  • Deliver full turn-key BMS solutions including controller replacements and complete system upgrades