RemotevilleRemote Senior Support Engineer Job in United States Xpoint
Senior Support Engineer Xpoint
$ -
Account ManagementCustomer ExperienceCustomer SatisfactionCustomer ServiceCustomer SupportIT IntegrationTechnical SupportTroubleshooting
Senior (5-8 years) -
United States
Your trusted geolocation partner.📍🌎
35+ employees
B2BEntertainmentGamingCompliance
Role
Who you are
- 5+ years of experience in support within the iGaming industry or related fields
- Proficient in English with excellent technical troubleshooting skills
- Experience leading a team and working in a B2B environment
- Familiar with online gaming geolocation and compliance technologies
- Adapt well to remote and unstructured environments driving success in maturing organizations.
Desirables
- Global thinker
- Remote work adaptability
What the job involves
- Provide top-tier assistance to B2B clients in the iGaming industry
- Serve as a key contact for customer inquiries
- Work flexible hours to cover various shift patterns including weekends and outside business hours
- Utilize technical skills in Java Android SDK iOS SDK REST API HTML JS SQL and cloud solutions to resolve issues swiftly.
Company
Company mission
Xpoint is dedicated to revolutionizing the global geolocation market, offering innovative solutions for geo compliance in the sports betting and iGaming industries. With cutting-edge geofencing technology and a strong focus on customer insights, we empower operators to view compliance not just as a necessity, but as a significant business opportunity.Company benefits
- Competitive salary
- Performance bonuses
- Growth opportunities
Company values
- Innovation
- Customer Focus
- Integrity
- Collaboration