At our IT consultancy, we pride ourselves on delivering a robust corporate presence by addressing three primary areas of focus: software and app development, managed services and network administration, and ERP implementations.

Our team of seasoned professionals excels in creating custom software and applications tailored to meet the unique needs of our clients, ensuring seamless integration and optimal performance. With a strong emphasis on innovative solutions, we empower businesses to stay ahead of the competition by leveraging the latest technological advancements.

Trivail

An IT consultancy focused on software development, managed services & network administration, and ERP implementations.

Description

Job Summary

We are seeking a highly skilled and experienced Senior Systems Engineer to join our dynamic team. The ideal candidate will possess a deep understanding of systems engineering principles and be proficient in designing, implementing, and managing complex IT infrastructures. This role requires expertise in service-oriented architecture, system performance, and security.

Requirements

Client & Team Support

Provide leadership, support, and supplementation to Junior Systems Administrators and Helpdesk TechniciansOversee and complete support queue requests to ensure SLAs are being metServe as a client's highest point of contact for technical matters and service thereofResolve system performance and connectivity issuesAvailable to manage occasional escalations outside standard business hours; such instances are rare but should be expected as part of the role 

Infrastructure & Systems Management

Configure and deploy new servers and services and perform upgrades as neededParticipate in the design, deployment, and management of diverse server infrastructure deploymentsAdvanced technical knowledge of current network protocols and standards, including Windows 10/11 (desktop/laptop)Advanced technical knowledge of Windows Server 2012 R2 through Server 2022Advanced technical knowledge of Mac OS X environmentsAdvanced understanding of Microsoft-specific technologies including Active Directory, DFS, Exchange, MSSQL, and Hyper-VManaging Microsoft cloud and on-prem technologies including Office 365 (Intune, Exchange, OneDrive/SharePoint, Teams, Defender), Azure services (Entra ID, DNS, VPN, VM, Backups)Familiarity with Synology devices and backup/retention solutions such as Veeam and Backblaze B2Familiarity with the configuration/management of Juniper network equipmentExposure to WSL/Linux is a plusWrite PowerShell scripts for information gathering, management, and deployment of systems

Security & Documentation

Monitor system performance and enforce security best practicesResearch and propose technical solutions, offerings and strategy to managementLead project documentation, status reporting, and internal/external communicationMaintain project plans and provide escalation to management as needed

Qualifications

Bachelor’s degree in computer science or a related field; an advanced degree is a plus.Proven experience in systems engineering with a strong focus on system architecture design.Experience with cloud platforms such as AWS or Azure is essential.Strong understanding of computer networking concepts, including DNS, VPNs, firewalls, and general networking techniques.Strong analytical skills with the ability to debug complex systems effectively.5+ years of experience in systems engineering or administrationStrong oral and written communication skillsEmphasis on ethics, accountability, and documentation disciplineDesire to pursue ongoing certifications and technical development

Job Type

Full-time

Benefits

401(k) Retirement plan401(k) matching Dental insuranceVision insuranceFlexible scheduleHealth insuranceHealth savings account Life insuranceShort Term DisabilityPaid time off

Work Location: 

This is a home-based Hybrid role — we do not maintain a company office. Candidates must reside in the Chicagoland Area, as the role requires travel to Hodgkins, IL and nearby client sites. Chicagoland Area — with travel to Hodgkins, IL and nearby client sites