Remote Senior Technical Account Manager Job in United States HiveMQ

Who you are

• Bachelor’s degree in a related technical field or equivalent experience.
• Supported enterprise level accounts on their technical success journey.
• Experience in direct customer communication, interfacing with executive stakeholders, driving technical implementation or transformation programs.
• Experience managing high impact cross functional projects.
• Experience in distributed systems with messaging or database technology.
• Experience in designing architecture and proofs of concept.
• Excellent communication and writing skills in English.
• Familiarity with modern cloud architectures.

What the job involves

• Increase our customers' trust in and success with the HiveMQ Platform proactively.
• Help customers with current and future challenges by demonstrating how various products and services can be best utilized.
• Act as the technical liaison to our customers, check-in regularly and provide architectural support, support them in building technical proofs of concept and showcase new products.
• Internally represent the customer’s voice towards the HiveMQ Product Management to ensure our products continue to provide the best possible value for our customers.
• Collaborate with the HiveMQ technical support team to guarantee that our documentation and knowledge base constantly improves.

Application process

• The selection of a candidate is exclusively based on qualifications.
• We cannot return application documents and cannot reimburse any expenses that you incur during the application process.